UPDATE MAY 11 2022
Three months of almost daily use
Difficult to charge, difficult to pair HORRID, TERRIBLE, BAD CUSTOMER SERVICE
Although the sound is outstanding (good quality for the money) the buds are unreliable. They are fussy about placement in the case. When I first got them I noticed that unless I placed them just so in the case they didn't charge. A real disappointment when you want to go for a workout but the earbuds are dead. I got used to squiggling them around a little to ensure their placement. Now even that doesn't work; most of the time after an overnight 'charge' they're still un-charged in the morning. Their troubleshooting tips are useless and annoying in their uselessness.
Pairing is a PAIN. It was relatively easy at first, but later, with daily use, became a real PITA; here's my experience.
Because they only pair with ONE device at a time, and because they automatically pair with the last device, get used to seeing "Couldn't Connect" error messages. Mine are paired with 4 different devices, so pairing them can be a seek and find exercise; "are they paired to my tablet? No. Are they paired with my laptop. No. Obviously they're not paired with my mobile. So they're paired with my smartwatch. Bingo!"
This is a hunt you must do EVERYTIME you use them if they're paired with more than one device. BUT even after disabling the pair on the other device, the earbuds MAY OR MAY NOT pair with your desired device. In that case you'll have to press and hold the power button on the earbud. Then they'll pair
Now, if that's not bad enough, their customer service is GOD AWFUL BAD AND HOSTILE.
I contacted them for a warranty REFUND because I was having increasing problems with them, especially because I couldn't get them to charge. Here's their reply;
"Thank you for contacting Customer Service for Anker and Soundcore. Please reply to this email with the requested information for us to process a warranty claim for you.
Just 2 steps are needed for us to help you out. Thanks in advance for walking through this with us.
1. Let us know if the following troubleshooting is helpful or not:
Make sure the charging case has enough power. Note: after the earbuds are fully charged, the steady white light on the earbuds will shut off.
Take the earbuds out of the case and see if a flashing white light comes on. If it doesn't, try manually pressing the button or touchpad of the earbuds to power them on.
Try to use a terry cloth/cotton swab with a bit of alcohol to clean the contact pins both in the charging case and on earbuds to ensure a better connection.
Try using another charging cable to power the charging case.
2. If we confirm the earbuds are defective, we can move into the warranty process for a replacement. For that, please provide the following information by replying to this email:
A screenshot or pdf of the invoice confirming the order number from the item's purchase (or a picture of the receipt if it was bought from the store)
The SN# (Serial Number) of the device. You can find it on the charging cable, or inside the charging case lid/hinge or the charging port cover (e.g. "SN: ABC123XXX"). If you can't find the SN, a photo of the product with the Soundcore logo showing will suffice instead.
Your current shipping address.
A short video to show the charging problem.
If the troubleshooting does not work and you already provided all the needed information in your first correspondence with us, please simply reply with a brief description of the issue after troubleshooting for a member of our team to finish processing the warranty claim for you. Thank you!"
Initial review
LOVED THEM for the 3 days I had them
The sound quality was outstanding. It's response to sound was amazing. These are very well worth the price. Hell-of-a-deal
The packaging is really good; great attention to detail. The charging case is easy to use.
The pairing process is a little tricky at first, but works. They paired w/ my mobile and tablet. It was effortless. The whole process is intuitive.
The box contains a wide selection of ear tips in case the default tips don't work for you.
I loved them. A lot. So did my little dog who jumped up on the coffee table and got one of them which she chewed on like gum.
Similar item to consider
Amazon's Choice
Videos for similar products
From the brand
-
soundcore Headphones
-
Available Now
-
Available Now
-
Available Now
-
Available Now
-
Available Now
-
-
-
Earbuds
-
Headphones
-
Speakers
Compare with similar items
This Item  Soundcore by Anker Liberty 2 Wireless Earbuds, Diamond-Inspired Drivers, 32H Playtime, HearID Personalized Sound, Bluetooth 5.0, Bluetooth Headphones, 4 Mics with Uplink Noise Cancellation | Recommendations  |  |  |  |  | |
| Price | Currently unavailable. | -20% $39.99 List: $49.99 | $99.99 | $9.99 | $49.99 | $129.99 |
| Delivery | — | Get it as soon as Saturday, Mar 15 | Get it as soon as Saturday, Mar 15 | Get it as soon as Saturday, Mar 15 | Get it as soon as Saturday, Mar 15 | Get it as soon as Saturday, Mar 15 |
| Customer Ratings | ||||||
| Sold By | — | AnkerDirect | AnkerDirect | KQWY-DENG | AnkerDirect | AnkerDirect |
| connectivity tech | Wireless | Wireless | Wireless | Wireless | Wireless | Wireless |
| headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | In Ear |
| connector type | wireless | — | USB Type C | USB C | usb | — |
| noise control | active noise cancellation | active noise cancellation | active noise cancellation | sound isolation | — | active noise cancellation |
| cable feature | Without Cable | Without Cable | Without Cable | Charging | Without Cable | Without Cable |
| control type | Bluetooth | Volume Control | Media Control | Volume Control | control | Touch Control |
| water resistance | water resistant | waterproof | waterproof | water resistant | water resistant | waterproof |
| material | — | Plastic | PC+ABS | Plastic, Acrylonitrile Butadiene Styrene (ABS) | Plastic | Plastic |
| model name | A3913 | P30i | Liberty 4 NC | T62-04 | Life A1 | Liberty 4 Pro |
| frequency range | 20Hz - 20kHz | 20-20KHz | 20-20KHZ | 20-20000 | 20Hz - 20kHz | — |
| frequency response | 20000 hertz | — | — | 20000 hertz | — | 20 KHz |
Product Description
HearID Technology
Maps your personal hearing sensitivity at multiple frequencies to create personalized EQ settings just for you.
Mono/Stereo Modes
Simply remove one of the earbuds from the charging case to automatically enter mono mode. Or remove both for stereo sound.
Crystal-Clear Calls
Liberty 2 true wireless earphones have 4 built-in microphones with cVc 8.0 noise reduction technology. This ensures your voice is optimized while ambient noises are suppressed.
Seriously Strong Connection
Bluetooth 5.0 creates an unbreakable connection between your device and Liberty 2 true wireless earphones for skip-free audio even in busy spaces.
aptX Technology
Your music is transferred in the highest possible quality to preserve the sound and give you an exceptional listening experience.
What’s In The Box
Liberty 2 true wireless earphones come with XS/S/M/L/XL/M+/L+ EarTips to ensure you find the perfect size for your ears. Also includes S/M/L EarWings and a USB-C cable to charge the case.
Liberty 2
|
Liberty Air 2
|
Life P3
|
Liberty Air 2 Pro
|
Liberty 2 Pro
|
Liberty 2 Pro Upgraded Version
|
|
|---|---|---|---|---|---|---|
|
|
|
|
|
|
|
|
| Customer Reviews |
2,783
|
15,886
|
34,422
|
5,696
|
6,326
|
1,678
|
| Sound | Premium sound via diamond-inspired drivers | Premium sound via diamond-inspired drivers, crystal-clear calls | Thumping bass via 11mm bio-composite drivers and BassUp technology | Pure sound and noise cancelling via PureNote drivers and targeted active noise cancelling | In-ear studio performance sound via 11 mm Astria Coaxial Acoustic Architecture drivers | In-ear studio performance sound via 11 mm Astria Coaxial Acoustic Architecture drivers |
| Playtime Per Charge | 8 Hours | 7 Hours | 7 Hours | 7 Hours | 8 Hours | 7 Hours |
| Total Playtime with Charging Case | 32 Hours | 28 Hours | 35 Hours | 26 Hours | 32 Hours | 26 Hours |
| Fast Charging | Charge for 10 minutes, listen for 2 hours | Charge for 10 minutes, listen for 2 hours | Charge for 10 minutes, listen for 2 hours | Charge for 15 minutes, listen for 3 hours | Charge for 10 minutes, listen for 2 hours | Charge for 15 minutes, listen for 3 hours |
| Bluetooth | Bluetooth 5 | Bluetooth 5 | Bluetooth 5 | Bluetooth 5 | Bluetooth 5 | Bluetooth 5 |
| Single Use | Both earbuds | Both earbuds | Both earbuds | Both earbuds | Both earbuds | Both earbuds |
| Calls | 4 microphones with uplink noise reduction | 4 microphones with cVc 8.0 uplink noise reduction technology | 6 microphones with uplink noise reduction | 6 microphones with uplink noise reduction | 4 microphones with uplink noise reduction | 4-mic Uplink Noise Cancellation |
| Waterproof | IPX5 | IPX5 | IPX4 | IPX4 | IPX4 | IPX4 |
| Other Features | HearID personalized sound; Qualcomm aptX | HearID personalized sound, wireless charging, Qualcomm aptX, touch control | Multi-mode noise cancelling, BassUp, Soundcore app, gaming mode, sleeping mode, transparency mode, customized EQ, USB-C, beamforming mic, wireless charging | HearID personalized sound, wireless charging, touch control | HearID personalized sound, wireless charging, Qualcomm aptX | Transparency、App（HearID Sound Effect), Codec Technology |
| Recommended For | Commute, travel, workout | Commute, business calls | Business calls, commute, travel, mobile gaming | Commute, travel, workout, business calls | Entertainment, commute, travel | Commute, Gym, Travel, Workout |
Outstanding sound, secure tight fit
UPDATE MAY 11 2022Three months of almost daily useDifficult to charge, difficult to pair HORRID, TERRIBLE, BAD CUSTOMER SERVICEAlthough the sound is outstanding (good quality for the money) the buds are unreliable. They are fussy about placement in the case. When I first got them I noticed that unless I placed them just so in the case they didn't charge. A real disappointment when you want to go for a workout but the earbuds are dead. I got used to squiggling them around a little to ensure their placement. Now even that doesn't work; most of the time after an overnight 'charge' they're still un-charged in the morning. Their troubleshooting tips are useless and annoying in their uselessness.Pairing is a PAIN. It was relatively easy at first, but later, with daily use, became a real PITA; here's my experience. Because they only pair with ONE device at a time, and because they automatically pair with the last device, get used to seeing "Couldn't Connect" error messages. Mine are paired with 4 different devices, so pairing them can be a seek and find exercise; "are they paired to my tablet? No. Are they paired with my laptop. No. Obviously they're not paired with my mobile. So they're paired with my smartwatch. Bingo!"This is a hunt you must do EVERYTIME you use them if they're paired with more than one device. BUT even after disabling the pair on the other device, the earbuds MAY OR MAY NOT pair with your desired device. In that case you'll have to press and hold the power button on the earbud. Then they'll pairNow, if that's not bad enough, their customer service is GOD AWFUL BAD AND HOSTILE.I contacted them for a warranty REFUND because I was having increasing problems with them, especially because I couldn't get them to charge. Here's their reply;"Thank you for contacting Customer Service for Anker and Soundcore. Please reply to this email with the requested information for us to process a warranty claim for you.Just 2 steps are needed for us to help you out. Thanks in advance for walking through this with us.1. Let us know if the following troubleshooting is helpful or not:Make sure the charging case has enough power. Note: after the earbuds are fully charged, the steady white light on the earbuds will shut off.Take the earbuds out of the case and see if a flashing white light comes on. If it doesn't, try manually pressing the button or touchpad of the earbuds to power them on.Try to use a terry cloth/cotton swab with a bit of alcohol to clean the contact pins both in the charging case and on earbuds to ensure a better connection.Try using another charging cable to power the charging case.2. If we confirm the earbuds are defective, we can move into the warranty process for a replacement. For that, please provide the following information by replying to this email:A screenshot or pdf of the invoice confirming the order number from the item's purchase (or a picture of the receipt if it was bought from the store)The SN# (Serial Number) of the device. You can find it on the charging cable, or inside the charging case lid/hinge or the charging port cover (e.g. "SN: ABC123XXX"). If you can't find the SN, a photo of the product with the Soundcore logo showing will suffice instead.Your current shipping address.A short video to show the charging problem.If the troubleshooting does not work and you already provided all the needed information in your first correspondence with us, please simply reply with a brief description of the issue after troubleshooting for a member of our team to finish processing the warranty claim for you. Thank you!"Initial reviewLOVED THEM for the 3 days I had themThe sound quality was outstanding. It's response to sound was amazing. These are very well worth the price. Hell-of-a-dealThe packaging is really good; great attention to detail. The charging case is easy to use.The pairing process is a little tricky at first, but works. They paired w/ my mobile and tablet. It was effortless. The whole process is intuitive.The box contains a wide selection of ear tips in case the default tips don't work for you.I loved them. A lot. So did my little dog who jumped up on the coffee table and got one of them which she chewed on like gum.
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
- Reviewed in the United States on February 1, 2022Color: BlackVerified Purchase
UPDATE MAY 11 2022
Three months of almost daily use
Difficult to charge, difficult to pair HORRID, TERRIBLE, BAD CUSTOMER SERVICE
Although the sound is outstanding (good quality for the money) the buds are unreliable. They are fussy about placement in the case. When I first got them I noticed that unless I placed them just so in the case they didn't charge. A real disappointment when you want to go for a workout but the earbuds are dead. I got used to squiggling them around a little to ensure their placement. Now even that doesn't work; most of the time after an overnight 'charge' they're still un-charged in the morning. Their troubleshooting tips are useless and annoying in their uselessness.
Pairing is a PAIN. It was relatively easy at first, but later, with daily use, became a real PITA; here's my experience.
Because they only pair with ONE device at a time, and because they automatically pair with the last device, get used to seeing "Couldn't Connect" error messages. Mine are paired with 4 different devices, so pairing them can be a seek and find exercise; "are they paired to my tablet? No. Are they paired with my laptop. No. Obviously they're not paired with my mobile. So they're paired with my smartwatch. Bingo!"
This is a hunt you must do EVERYTIME you use them if they're paired with more than one device. BUT even after disabling the pair on the other device, the earbuds MAY OR MAY NOT pair with your desired device. In that case you'll have to press and hold the power button on the earbud. Then they'll pair
Now, if that's not bad enough, their customer service is GOD AWFUL BAD AND HOSTILE.
I contacted them for a warranty REFUND because I was having increasing problems with them, especially because I couldn't get them to charge. Here's their reply;
"Thank you for contacting Customer Service for Anker and Soundcore. Please reply to this email with the requested information for us to process a warranty claim for you.
Just 2 steps are needed for us to help you out. Thanks in advance for walking through this with us.
1. Let us know if the following troubleshooting is helpful or not:
Make sure the charging case has enough power. Note: after the earbuds are fully charged, the steady white light on the earbuds will shut off.
Take the earbuds out of the case and see if a flashing white light comes on. If it doesn't, try manually pressing the button or touchpad of the earbuds to power them on.
Try to use a terry cloth/cotton swab with a bit of alcohol to clean the contact pins both in the charging case and on earbuds to ensure a better connection.
Try using another charging cable to power the charging case.
2. If we confirm the earbuds are defective, we can move into the warranty process for a replacement. For that, please provide the following information by replying to this email:
A screenshot or pdf of the invoice confirming the order number from the item's purchase (or a picture of the receipt if it was bought from the store)
The SN# (Serial Number) of the device. You can find it on the charging cable, or inside the charging case lid/hinge or the charging port cover (e.g. "SN: ABC123XXX"). If you can't find the SN, a photo of the product with the Soundcore logo showing will suffice instead.
Your current shipping address.
A short video to show the charging problem.
If the troubleshooting does not work and you already provided all the needed information in your first correspondence with us, please simply reply with a brief description of the issue after troubleshooting for a member of our team to finish processing the warranty claim for you. Thank you!"
Initial review
LOVED THEM for the 3 days I had them
The sound quality was outstanding. It's response to sound was amazing. These are very well worth the price. Hell-of-a-deal
The packaging is really good; great attention to detail. The charging case is easy to use.
The pairing process is a little tricky at first, but works. They paired w/ my mobile and tablet. It was effortless. The whole process is intuitive.
The box contains a wide selection of ear tips in case the default tips don't work for you.
I loved them. A lot. So did my little dog who jumped up on the coffee table and got one of them which she chewed on like gum.
Images in this review
Top reviews from other countries
-
Gerson CostaReviewed in Brazil on February 23, 2022
Muito boa qualidade do som
Color: BlackVerified Purchase -
AdrianReviewed in Spain on September 2, 2021
Su calodad de material y sonido
Color: BlackVerified Purchase - MattReviewed in Canada on February 25, 2020
Sound quality is mind blowing
Color: BlackVerified Purchase -
thijsReviewed in the Netherlands on December 29, 2020
Prima geluid, maar veel te fragiel
Color: BlackVerified Purchase -
